Call Center the movie
 

:lol: that was pretty funny, and seems so true :lol:

wtf? lol!

hahaha.. good stuff. Gotta love 1st tier tech support!

I just experienced "the call center" this morning.. :P

Called the bank and got the voice mail of the person I was dealing with (a local branch office) - so I was sent to a main menu, and I opted to "Speak to a Customer Service Rep at any time by Pressing 0"

So I get this voice that welcomes and offers help - I mention I am working with "Miss X" and that there are some forms I need, but am needing to source copies from a local government office - is that ok...??

Well - at the beginning of the quesiton when I identified Miss X as whom I was working with - this clueless numbskull acknowledged her as if she knew her or worked near her (and the phone menu mentions the branch by name in the welcome message - so you THINK you are just talking to another person at the branch you dialed directly)

WRONG!!!!!!!

"Oh - I cannot answer a quesiton about whether you need original forms - we don't answer questions - We are just the.......... CALL CENTER.......

WTF!!!!!!!!??????!!!!12@!!!!21@@!!!

Hehehe

Bezeebus man - when are they oging to just go back to the old way of doing it -??? ;) hehehe

^^Haha.. I seriously can't STAND having to call support centers and try not to unless It is a necceessity.

As soon as major corporations realize how bad outsourcing this work is, my job wont get any better..

Pretty funny :D

I've had to phone call my ISP many times in the past and I must say everybody that in gerneal the people that work there are totally idiotic, have no clue what is going on and just memorise a few phrases to say to angry customers. Whenever I get adive to "reinstall my drivers" I just hang up and call again hoping that this time I would be direceted to somebody competent. It usually works after 5-6 treis.