I have been the technical resource on a coupe eof recent contracts with vendors of the company I no work for - and to a T they (the Vendors) will do what needs to be done to get the deal closed - and "our" legal team will push back contracts until the terms meet the customers requirments.
This way the companies legal team has had a chance to review the terms and had those unfavourable to the customer (us) be changed before the deal was struck. And every deal is very one sided when the process starts.
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I disagree. This is not because the buying company is bigger. Its because your customers have other companies to choose from. If your company doesnt adjust for them, just like you as a customer for lexmark can take their ball and go home.
Now if this lexmark thing really bothers you, you organize people not to buy their products. They'll change it when they see it isnt selling.
There for, I should have the opportunity to object to any and all terms and offer my own versions of such before the deal is consumated.
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And you in fact do. You have an option to either not buy the product or buy the product at a higher rate, thus not entering that particular contractual agreement. In effect they have put the offer in the table, you take it or you walk. Your decision.
I my purcahse of Lexmark products made any differnce to lexmar, they would entertain my objections to the contract wording... but because my $30 means nothing to them - the system makes no concession for me.
Simpy saying "go buy elsewhere" is not the correct moral answer - it is simply my only escape from their hold over me
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Your 30 dollars means nothing to them. The 30 dollars of 1000s does. If its a valid means people will continue to buy. If people dont like it they'll go elsewhere. Its not about moral or immoral. Its a question that a person who sells you a product has a right to tailor their product in however they see fit. As the vendor selling a product they can make the contract however they want. But just as you, the customer can walk away. Now given lexmark isn't the only game in town, and given its their product to sell and no ones forcing you to buy, I see no problem. A contract is binding to anyone if you agree to it and had an option to get out of it. You in this case met both requirements. This isnt a situation where you working a job and have to buy your food from the company... ect.. ect..
You have the option to take your ball and walk. The contract favors the person who has something that the other person wants and who wants the other part more. Thats the way it is and the way it should be.
If I have a baseball card I bought for 3 dollars that I dont give a shit about, but your desperate for it.. How is it not my right to sell it to you for 150 dollars? In fact even more so, how is not my right to stipulate that you return it to me after x number of years in tact similar to a lease?
Its not cause Im rich, its cause Im the party with control. All negotiations always favor the party with control of the more sought after object.
In your case with the cartridge, the 30 dollars saved buying their product rather then competitor is worth more to you then the cost to lexmark for the ink. Thus they dictate the terms.
In comparison if Im the worlds only supplier of widgets. And say gm wants these widgets. Now it doesn't mater if gm is what it is and Im what I am now. I dictate the terms cause I control the power side of the agreement.
That is what a laizze faire government is about. You as a customer have a choice and them as a supplier have a choice. You push your position with your money and ultimately the optimum situation arises as the market system sorts out what the people want.