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ViperASR · 12-19-2006, 04:17 PM

So I have to rant and rave at Microsoft for a minute, as I am pretty pissed off right now.

I have a launch day XBOX 360, and it has been running basically flawless untill the last month, when I started to get the red-lights of death, and had the screen freezing. I did my research online about what the lights of death ment, possible ways to fix it, and such. So I called MS support a few days ago, talked to a very nice gentleman who sent me through the same stupid steps, but because I was unable to get the box to freeze while I was on the phone, he would not put in a work order.

So after a few days of cussing at the box freezing, I called MS again today, talked to a complete B**CH, explained I was still having the problem, so she told me to turn on the XBOX and go to the dashboard. The box then froze, I told her, and she gave me the quote of the day "Just because your box is freezing, dosnt mean you have a defective box" BULLSHIT LADY, it has been giving me the hardware failure lights for a month, and you are telling the box isnt defective!!!

After a few more minutes, she got the work order form filled out and finally told me my xbox would be repaired. She then told me it was going to be 140 bucks. Again BULLSHIT!! I told her that I bought my box on the release date. She then told me that she dosnt care when I bought my xbox, it matters when it was manufactured. Dude, honestly, are people that stupid that they cant realize that if I bought the box in 2005, then it had to have been manufactured in 2005! So the repair is covered under warrenty, and shipping was supposed to be covered, but apparently microsoft is no longer covering shipping the box to them.

Is anyone else who has a 360 having problems with it? and have they had to send it back for repairs?

I'm pretty pissed off that Microsoft sold a defective product and expects people to pay them to fix it!

I wanted to share my experience for those of you thinking about buying a video game console for your kids this Christmas season, just beware and do your research on warrenties.