|
Originally Posted by graywolf624
Paul, if you really cared that much about service and wanted to own a gm.. You should be driving a saturn.
Ill buy you a base level saturn and you can give me the vette if that will satisfy your need for service.. Im prepared to make that sacrifice.
|
No thanks - the 3/36 days are long gone, so it's all moot now...
But - even when I had to take the car for an extended warranty visit (zero deuctible bumper to bumper) I chose a GM dealer that I hadn't been to, and they still pretty much sucked - here was a freebie chance to make $800 for 30 minutes work - and they couldn't come up with any semblence of service - and even coldn't put 2 and 2 together whenI threw them a bone - full labour rate oninstalling some shocks and brakes, in an atttempt to try build a rapport with the dealer....
...they even fucking dropped the ball on that one...
So I do think it is entrenched in GM corporate AND GM dealers - it's just the way all the parties do business.