View Full Version : Need computer help
Toronto
01-11-2004, 11:01 PM
for some reason i don't know y, my desk top and start menu are go, just the background is up, (i am running xp) and when i go on to a guest acount everything works fine, just admin logins are not workin on my xp, i have run so many check with different programs nothing can find the problem,
has this happend to anyone else?
just "ctrl+alt+del" works then i can run a program from there
can anyone help me?
kramerman
01-11-2004, 11:08 PM
what do you mean by admin logins are not working? as in when you log in to an admin account then you don't get a background or a desktop or a start menu?
Might be one of a few things.
1. registry corruption of some sort, so that when you login as admin, the normal startup process doesn't complete.
2. some form of virus or startup program that is blocking your admin from fully logging in, or some program is running that stalls the admin login such that you are getting a black screen.
ctrl-alt-del just brings up the task manager, so perhaps you can look under tasks or applications to see if there are any unknown programs running. i'm not sure if its possible to mask applications under XP so perhaps you need to do a re-install. doesn't do any harm to my knowledge... heh
AlienDB7
01-11-2004, 11:40 PM
Some possible reasons:
1. Task bar on auto hide, just move the cursor to the sides of the window, you will probably see it appearing again.
2. Task bar resized. Move the cursor to the sides of the window, you should see the cursor changed to a double arrow. Click and resize the task bar back to normal size.
3. Explorer crashed. Just run "explorer" after hitting ctrl-alt-del.
4. The default shell setting got corrupted/modified somehow. Possible if you were trying to install some desktop shell replacement.
Toronto
01-12-2004, 12:09 AM
exlorer is running fine, and what i am saying about the admin logins is that , there is no desktop icons, or start menu, just the background
zevolv
01-12-2004, 12:10 AM
did you try right clicking on the background and seeing if the icons are hidden
asthenia
01-12-2004, 12:32 AM
I don't think explorer is running fine. Try opening Task Manager, finding explorer.exe, and killing it. Then choose "new task" and start a new explorer.exe
Have you been changing any permissions, user profile settings, etc.?
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